CUSTOMER CARE
At Reaction Targets, we are committed to delivering premium products backed by responsive, reliable customer support. Our goal is to provide a smooth purchasing experience from order placement to delivery and beyond.
Customer Support
Our support team is available Monday–Friday, 9:00 AM – 5:00 PM EST.
You can reach us through the following channels:
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Email: support@reactiontargets.com
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Social Media: Facebook (coming soon)
We aim to respond to all customer inquiries within 24 business hours.
Order Assistance
We are happy to assist with:
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Product questions and recommendations
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Order updates and shipping inquiries
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Assembly or setup guidance
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Warranty and product support
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General customer service requests
Because our target systems are precision-built and produced in scheduled fabrication batches, communication and transparency throughout the process are a priority.
Privacy & Data Protection
We respect your privacy and are committed to protecting your personal information.
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Customer information is securely handled and never sold to third parties.
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Information is used only for order fulfillment, communication, and improving customer experience.
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Payment information is processed securely through trusted third-party payment providers.
Feedback & Customer Satisfaction
We value customer feedback and continuously use it to improve our products and services.
If you experience an issue with your order, please contact us directly so we can work toward a prompt and fair resolution.
Your satisfaction matters to us, and we are committed to supporting our customers before, during, and after every purchase.
Thank you for choosing Reaction Targets LLC. We appreciate your business and your support of American-built reactive steel target systems.
PRIVACY & SAFETY
At Reaction Targets LLC, your privacy and online security are important to us. We are committed to protecting your personal information and providing a secure, trustworthy shopping experience.
This Privacy & Safety Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
1. Information We Collect
We may collect personal information when you:
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Create an account or place an order
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Subscribe to newsletters or marketing communications
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Contact customer support
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Interact with our website through cookies or analytics tools
Information collected may include:
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment information
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Order history
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Website browsing activity and device information
2. How We Use Your Information
Your information may be used to:
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Process and fulfill orders
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Provide customer service and technical support
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Send order confirmations and shipping updates
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Improve website functionality and customer experience
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Communicate promotional offers or company updates (only if subscribed)
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Detect fraud, abuse, or unauthorized activity
We only collect information necessary to operate our business and serve our customers effectively.
3. Data Protection & Security
We implement industry-standard security practices designed to protect your information from unauthorized access, misuse, or disclosure.
Security measures include:
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Secure encrypted checkout and payment processing
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Protected servers and network security protocols
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Limited access to sensitive customer information
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Routine software and security updates
While no online system can guarantee absolute security, we take reasonable precautions to safeguard your personal data.
4. Cookies & Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to improve performance and user experience.
These technologies help us:
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Understand website traffic and visitor behavior
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Improve functionality and site performance
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Remember customer preferences
You may disable cookies through your browser settings at any time, though some website features may not function properly.
5. Sharing of Information
Reaction Targets LLC does not sell, rent, or trade customer personal information.
Information may only be shared with trusted third-party providers necessary for business operations, including:
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Payment processors
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Shipping and freight carriers
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Website and security service providers
We may also disclose information if required by law or necessary to protect our business, customers, or legal rights.
6. Your Rights & Choices
You have the right to:
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Access or update your personal information
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Request deletion of your data where applicable
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Opt out of marketing emails at any time
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Request a copy of the personal information we maintain about you
To make a privacy-related request, please contact us at support@reactiontargets.com.
7. Children’s Privacy
Our products and website are intended for adults age 18 and older. We do not knowingly collect personal information from minors.
8. Policy Updates
Reaction Targets LLC may update this Privacy & Safety Policy periodically to reflect operational, legal, or security changes.
Any updates will be posted on this page along with the revised effective date.
Contact Information
If you have any questions regarding this Privacy & Safety Policy, please contact:
Reaction Targets LLC
support@reactiontargets.com
Thank you for trusting Reaction Targets LLC. We value your confidence and are committed to protecting your privacy and security.
PAYMENT METHODS
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Reaction Targets LLC accepts secure online payments through trusted payment providers to ensure a safe and reliable checkout experience.
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We currently accept:
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Credit Cards
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Debit Cards
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Apple Pay
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PayPal
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Venmo
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All transactions are processed through secure encrypted payment gateways to help protect your payment information during checkout.
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If you experience any issues during the payment process, please contact us at support@reactiontargets.com for assistance.